Unsere Dienstleistungen

Our Services

We are a competitive organization and pride ourselves on the highest level of service and attention to all bookings.
We offer fast confirmations for FIT requests and specialized services for both groups and individuals.
Our experienced multilingual staff will deliver the right product for your clients and ensure a smooth operation.

Services for F.I.T’s

We offer fast response times and personalized care for all our FIT clients. Our services include hotel reservations offering varied choice of accommodation, from cheep to luxury suites, airport transfers, seatin-coach sightseeing, private sightseeing tours, attractions, theater tickets, group and individual excursions, cookery lessons, helicopter/ait Taxi excursions and more.

We can provide Beach, Family, Active, Explorer, Eco & Wellness, Adventurous and Romantic Holidays besides Honeymoons, Weddings and more. We can offer complete services, from meeting on arrival till departure of each client.

We offer several tours with Guaranteed Departures without minimum pax of passengers such as Tour of Sicily, Tour Capri-Sorrento-Taormina, Tour Sicily and Malta, Tour Sicily and Calabria in English, German and Russian with weekly departures.

We can provide for all clients that want to travel by car lots of fly and drive tours through Italy, even combining car with ferries in order to give a chance to all self-driving clients to visit also our main islands at excellent prices (Toscany&Sardinia, Liguria&Sicily, Coast to Coast, Rimini Versilia & Corsica, Roma Naples Sorrento Sardegna & Sicily self drive tours are for instance some our best seller tours).

In addition to the usual scope of services we can also provide theater tickets, meal arrangements, visits to special events and all types of attractions.

Ground services for flight operations:

Our contract managers are always able to provide the best allotment or commitment hotel rates for each flight operation. We handle several hundred rooms in commitment and we contract almost all the hotels in Sicily in order offer to our partner the widest range of hotel selection.

Our logistics and transportation staff, available 24 hours a day, books and manage individual and collective transfers for all clients arriving by charter and regular flights always offering on time and professional services.

Daily excursions are run every day with professional guides in several languages (English, German, Russian, Sebian, Slovak, Polish, Czeck), in order to make unforgettable the holiday to every single client.

We are really proud of our representatives that, always smiling, assist each client from the arrival till the departure 24 hours a day.

Services For Groups:

We can normally provide quotations within 24 to 48 hours. If more detailed itineraries or research is necessary we will keep you informed throughout the process.

We are able to design itineraries to satisfy every taste and impulse of our customers, taking their interests, budgets and time frames into full consideration. All groups receive emergency phone numbers to get intouch with our management 24 hours a day, 7 days a week while they are in Italy.

Incentives:

We know how important your incentive clients are and we offer you our expertise and experience in this field. Once we know the character and specific requirements, we will suggest and help you select those hotels, restaurants and other program elements which are best suited for your specific group. From the traditional to the trendy, from low budget to high end, and from the tried and tested to the exciting and innovative, Norma Vacanze will work with you to create a memorable experience whatever the size of the group.

To ensure the quality of all arrangements we will use only the most reliable transportation companies and tour guides for your incentive groups, and management will personally supervise the most critical elements of the program. In short, you can rely on our creativity and experience, our attention to detail and professional dedication to make your incentive group a success.

Technical Cultural and Study Tours:

For technical and study tours we can arrange for meetings with representatives of organizations or private enterprises, behind-the-scene visits of companies and attractions, and can set up customized itineraries to areas of interest to the group. For cultural groups we will recommend those attractions and events which best represent the cultural or ethnic heritage of interest.

Leisure, & Bus Tours

Based on our long experience with leisure groups we can offer the best service, quality accommodations and proficient tour guides for any budget level. As with all other groups, your leisure or bus group will receive an emergency phone number in case they need to get in touch with management – 24 hours a day, 7 days a week, as long as the group is in Italy.